
COURSE OVERVIEW
Domestic IT Helpdesk Assistant requires the individual to have thorough knowledge of various technology trends.
The key responsibilities are:
- involves working on a computer, entering, retrieving and sharing data He/she can assist a programmer or a database engineer.
- independently interact with customers.
- result oriented and should be able to demonstrate logical thinking and interpersonal skills and should be willing to work at a desk-based job.
- responsible to maintain hardware and software systems according to company policies. Inspect, and Troubleshoot basic network, hardware and software components.
COURSE OBJECTIVES
This course provides an introduction to Information Technology:
- To apply effective oral and written communication skills to interact with people and customers
- To maintain hardware and software systems according to company policies
- To Inspect, and Troubleshoot basic network, hardware and software components
CURRICULUM
This course is a planned sequence of instructions consisting of Units meant for developing employability and Skills competencies of students of Class XII opting for Skills subject along with general education subjects.
CODE NO | SUBJECT | AREA |
---|---|---|
301 | English Core | Language I |
041 | Mathematics | Academic Elective |
802 | Information Technology | Skill Course |
803 | Web Application | Skill Course |
042 | Physics | Academic Elective |
043 | Chemistry | Academic Elective |
500 | Work Experience | Internal Assessment |
502 | Health & Physical Education | Internal Assessment |
503 | General Studies/ Employability Skills | Internal Assessment |
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INTERNSHIP PROGRAM
During the course of two years, students will be provided with internship program opportunities with reputed industries or firms in the respective sectors.

COUNSELING
Students will undergo sessions on career planning, both at group level and at individual level. These counseling sessions will be conducted by experts from reputed universities as well as corporates.

SCHOLARSHIPS
Meritorious and deserving students of EKSAQ will be eligible for scholarships and concessions in fees.